Delete your Bút Nghiên account

Steps

1. Go to “Settings” and scroll down to the “Delete account” section at the bottom of the page.
2. Read the explanation of what gets deleted and what is kept carefully.
3. Enter your “Current password”. If you only sign in with Google, leave this field empty.
4. Tick the box “I understand that this can't be undone and that I will lose access to the account …”, then click “Send deletion code”. The button only works after you tick the box.
5. Open the email, get the 6-digit code and enter it in the “Verification code from email” box.
6. Click “Delete account permanently”. The screen shows “Account deleted. Signing out…” and signs you out of Bút Nghiên.

Options and limits

Deleted

Your full name, email, phone number, avatar, password, Google link and notifications. Every device signed in to this account is signed out.

Kept

Classes, exams and attempt results are kept for the other side (teacher or students) but are no longer linked to your name.

Signing up again

You can use this email again to create a new account, but the new account doesn't have the old account's data.

Resend code

Click “Resend code” after 60 seconds if the email hasn't arrived. Click “Cancel” to stop without deleting anything.

Administrator accounts

Can't be deleted by their owner. The page says “Administrator accounts can't delete themselves. …” — hand over administrator rights to someone else first, or ask another administrator to handle it.

Common errors and how to fix them

• “Please enter your current password” → your account has a password; enter the password you use to sign in.
• “Your current password is incorrect” → re-enter your current password correctly.
• “The verification code is incorrect or has expired” → the code only works for a few minutes; click “Resend code” and enter the newest code.
• “Please wait before resending the verification code” → wait the full 60 seconds, then click again.
• “Too many attempts. Please try again later.” → wait a while, then try again.
• “This account isn't eligible for deletion.” → the account is locked or no longer active; contact an administrator.